Effective: September 1, 2015

Last updated: March 3, 2017

Here are some of the changes you will see:

  • We have reorganized the Policy to provide a more detailed explanation of how we use and collect information, especially the way we share information with trusted third parties.
  • We have clarified details regarding Third Party Service Providers and Social Media

Most of our Privacy Policy hasn’t changed


This Privacy Policy describes how Pricerazzi Inc. (“Pricerazzi”, “We”, “Us” or “Our”) manages the collection, use, disclosure, retention and access to Personal Information. It applies to Your use of any online service location (i.e. website or mobile app) that posts a link to this Privacy Policy and all features, content, and other services that We own, control, and make available through such service location (collectively, the “Service”). It does not apply to Our data collection activities offline or outside of Our Service (unless otherwise stated below or at the time of collection).

By using the Service, You agree to Our Terms and Conditions, consent, use, disclosure practices, and other activities as described in this Privacy Notice.

Our Commitment to You

While information is the cornerstone of Our ability to provide superior service, Our most important asset is the trust of Our customers. Keeping Personal Information secure and in accordance with the law is Our top priority.

Commitment to Privacy

We safeguard, in accordance to strict standards of security and confidentiality, any Personal Information that Our customers share with Us.

We limit the collection and use of customer Personal Information to what We require to deliver Our services and offers in order to administer and carry out our business, as set out in further detail below and in Our Terms and Conditions.

We use customer Personal Information in the manner consented to or agreed upon by Our customers or as otherwise required or allowed by law. Customer Personal Information collected may be stored in servers located in Canada or the United States of America, as such, may be subject to the laws of these countries.

When We hire other organizations to provide support services, We will require them to confirm to Our privacy standards.

Information You Provide to Us

We collect information You provide directly to Us via the Service. For example, We collect information when You use the Service, register for the Service, connect Your email or shopping accounts to the Service, take action regarding claims, update Your account or profile, subscribe to Our emails, mobile messages, or social media notifications, participate in sweepstakes, contests, promotions, surveys, or polls (each a “Promotion”), communicate with Us via third party social media sites, contact customer support, apply for a job or otherwise communicate with Us through the Service.

The information We collect may include Personal Information.

Personal Information is any information about You as an identifiable individual and includes but is not limited to Your name, address, telephone number and email address, details relating to financial transactions, and Your personal opinions.

All Personal Information collected by Pricerazzi is protected by the Privacy Act.

Information Disclosure

Our Service uses digital markers. A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the web server to reference during the same or subsequent visit to the website. Examples of digital markers are “cookies” or HTML5 web storage. Some examples of what digital markers do are as follows:

  • Allow a website to recognize a previous visit each time the visitor accesses the site;
  • Track what information is viewed on a site which helps website administrators ensure visitors find what they are looking for.
  • Pricerazzi uses both session and persistent digital markers (“cookies”) on some portions of Our website.
  • A session cookie is a small text file placed on Your browser by a web server. It acts as an identification card as it’s unique to You, but can only be read by the server that gave it to You. Pricerazzi’s secure online applications use session cookies to make Your online & mobile visits easier and improve site navigation by maintaining information from page to page within these applications.
  • A persistent cookie is more permanent and can be re-read when You return to the site that placed it on Your computer. It acts as Your identification card and can only be read by the server that gave it to You. At Pricerazzi, We use persistent cookies to help Us remember which official language You prefer and to find out how visitors access, navigate, and use Our website and mobile application.


Web analytics is the collection, analysis, measurement, and reporting of data about Web and Mobile traffic and visits for purposes of understanding and optimizing Web and Mobile usage. Information in digital markers may be used for the purpose of Web and Mobile analytics to remember your online interactions with Our Service.

Pricerazzi uses Google Analytics and Tune to improve Our Service. When You use Our Service, we collect the following types of information for analytics:

  • Originating IP address
  • Date and time of the request
  • Location of the request
  • Type of browser used
  • Page(s) visited
  • Device operating system
  • Phone model
  • App version
  • Device I.D.
  • User’s customer number

User’s customer number

Such data may be used for communications and information technology statistical purposes, audit, evaluation, research, planning and reporting. For more information on how Your privacy is safeguarded in relation to Web analytics, see the Treasury Board of Canada Secretariat’s Standard on Privacy and Web Analytics.

How We use Your Information

We use the information collected for several purposes, including:

  • The purposes for which You provided it;
  • To provide services to You;
  • To provide user verification services;
  • To create or update Your account;
  • To connect with Your social media accounts and post content You choose to share;
  • To process and respond to Your inquiries and comments;
  • To send You information about Your relationship or transactions with Us;
  • To develop new products and services;
  • To personalize and enhance Your experience using the Service;
  • To send notifications through apps;
  • As permitted by law, to send periodic emails. The email address You provide may be used to send information and updates pertaining to Your account, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time You would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email;
  • To generate and review reports and data about Our user base and service usage patterns;
  • To compile aggregate data for internal and external business purposes;
  • To display relevant advertising and re-marketing across websites;
  • To prevent fraud and abuse of the Service and to otherwise protect users, visitors, and Our business;
  • To assist law enforcement and respond to subpoenas;
  • To administer, operate and improve the Service for internal business purposes; and
  • To perform other business activities as needed, or as described elsewhere in this Privacy Policy.

As explained elsewhere in this Privacy Policy, Personal Information We collect may be processed by Our partners in providing related services to the Service (such as administration services, technical services relating to the maintenance, servicing, and upgrading of the products, software, hosting services, data migration services and analytical services, among others).

Supplementation of Information

In order to provide Our Service, the Personal Information You have submitted to Us may need to be supplemented with information from third party sources (i.e. Canada Post, United States Postal Service, or other third party service providers). This is to enhance Our ability to provide Our Service.

Sweepstakes, Contests, Surveys, Polls and Promotions

We may offer Promotions that may require registration or the submission of Your Personal Information. These Promotions are strictly voluntary. If you choose to participate in a Promotion, Your Personal Information may be disclosed to third parties in connection with the administration of such Promotion, seen with winner selection, prize fulfillment, and as required by law, such as on a winners list. By entering a Promotion, You are agreeing to the official rules which govern that Promotion, which may contain specific requirements of You, except where prohibited by law, allowing the sponsor and/or other parties to use Your name, voice and/or likeness in advertising or marketing materials. Individual Promotions may be subject to rules and eligibility requirements.

Third Party Service Providers

We may engage with third parties to provide various services on Our behalf. Only Personal Information that is necessary for the third party to provide the requested service will be shared. The third party will be required to only use Personal Information for the purposes related to the services requested and for no other use.

Third Party Social Media

The Service contains hyperlinks to websites, locations, platforms or services operated by third parties (“Third Party Service Providers”). These Third Party Service Providers may use their own cookies, web beacons, and other Tracking Technologies to independently collect information about You and may solicit Personal Information from You.

Certain functionalities on the Service permit interactions that You initiate between the Service and certain Third Party Service Providers, such as third party social networks (“Social Media”). Examples of Social Media include “liking” or “sharing” Our content and otherwise connecting Our Service to Third Party Service Providers. If You use Social Media, and potentially other Third Party Service Providers, information You post or provide access to may be publicly displayed on Our Service or by the Third Party Service Provider that You use. Similarly, if You post information on Third Party Service Providers that references Our Service (ex. by using a hashtag associated with Pricerazzi in a tweet, post, or status update), Your post may be used on or in connection with Our Service. Both Pricerazzi and the third party may have access to certain information pertaining to You and Your use of Our Service as well as the Third Party Service Provider. In the event We combine information from Third Party Service Providers with Personal Information We collect directly from Your use of the Service, We will treat the combined information as Personal Information under this Privacy Policy.

The information collected and stored by the third parties remains subject to those third parties’ privacy policies. We are not responsible for and make no representations regarding the policies or business practices of any third parties or Third Party Service Providers and encourage You to familiarize Yourself and consult their privacy policies and terms of service.

Comments posted on Social Media that violate Canadian Law will be deleted and disclosed to law enforcement authorities. Comments that violate Our rules of engagement will also be deleted.

Your Choices Regarding Your Information

You have choices regarding the use of information by the Service.

  • Changing Your Information: To change Your information, please update Your settings on Your mobile device or contact Us at [email protected].
  • Closing Your Account: You may close Your account by contacting Us at [email protected]. Note that the deactivation of Your account does not mean Your Personal Information is deleted from the databased entirely. We will retain and use Your Personal Information as necessary to comply with Our obligations, resolve disputes, and enforce Our agreements, after which it will be destroyed or anonymized.
  • Email Communications: You can make changes regarding receiving email communications from Us by contacting Us at [email protected] or via the “unsubscribe” link in newsletters.
  • Push Notifications/Alerts: With Your consent, We may send push notifications or alerts to Your mobile device. You can deactivate these messages at any time by changing the notification settings within Our mobile application(s) or by uninstalling Our application(s) from Your device.
  • Social Networking: You should ensure You are comfortable with the information a third party social networking service may make available to Us by carefully reviewing the service’s privacy policy and terms & conditions and by modifying Your privacy settings directly on that service.

Emails and Correspondence

If you contact Us, We may keep a record of that correspondence.

You can alter the email address used to register with Pricerazzi at any time. This email address can be seen by site administrators. If You opt in to Our newsletters and alerts, You will receive correspondence from Us to this email address. You can opt in or out of alerts through Your profile settings and via the “unsubscribe” link in newsletters.

We will never sell Your email address to third parties.

International Transfer

Pricerazzi is based in Canada and the information We collect is governed by Canadian Law. If You are using this Service from outside of Canada, please be aware that information collected through the Service will be transferred, processed, stored, and used in Canada. Data protection laws in Canada may be different than those of Your country of residence. Your use of the Service or providing Us with any information therefore constitutes Your consent to the transfer to and from processing, usage, sharing and storage of Your information, including Personal Information in Canada as set forth in this Privacy Policy.

Data Security

We take reasonable measures to protect Your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. Nevertheless, no method of transmission over the Interest is completely secure and Pricerazzi cannot guarantee the absolute security of Your information collected through Our Service.

Data Retention Policy

We will retain Your information for as long as You use the Service and for a reasonable time thereafter. The length of time We retain information varies, depending on the purpose for which it was collected and the nature of the information. Please note that some or all of the information We have collected may be required in order for the Service to function properly.

When Your personal information is no longer required for Our purposes, We have procedures to destroy, delete, erase or convert it into an anonymous form.

Business Changes

If We become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all of Our business otherwise changes, We may transfer Your information to a third party or parties in connection therewith. Specifically, We may disclose information about You to third parties without Your consent where We believe that such disclosure is necessary to determine whether to proceed with a prospective business transaction or to complete a transaction in progress, or where the information is necessary to carry on the activity that was the object of the transaction. A “business transaction” includes:

  • Purchase, sale or other acquisition or disposition of an organization or a part of an organization, or any of its assets;
  • Merger or amalgamation of two or more organizations;
  • Making of a loan or provision of other financing to an organization or a part of an organization;
  • Creating a charge on, or the taking of a security interest in or a security on, any assets or securities of an organization;
  • Lease or licensing of any of an organization’s assets; and
  • Any other prescribed arrangement between two or more organizations to conduct a business activity.

Changes in Our Practices:

We reserve the right to modify this Privacy Policy at any time. If We make changes, We will notify You by revising the date at the top of this Privacy Policy, and in some cases, provide You with additional notice (such as adding a statement to the homepage of Our Service or sending You an email notification). Any changes will be effective immediately upon the posting of the revised Privacy Notice on the Service. Your continued use of the Service constitutes Your acceptance to the Privacy Policy posted at the time of use. Our most recently posted Privacy Policy applies to all information that Pricerazzi has about You and Your account.

Contacting Our Site:

If You have any questions about Our Privacy Policy, the practices of this site, or Our mobile applications, please contact Us at [email protected].